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Please see a list below of our most commonly asked questions. If you still can't find the answer to what you're looking for, please get in touch and we'll be happy to help.
ABOUT THE FESTIVAL
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Are dogs allowed?Yes they are, but they must be extremely well behaved and kept on a lead at all times. We have live stock in the area including alpacas who live close by and will at some stage make an appearance during the festival.
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When will I receive my tickets?You'll get your e-ticket in your inbox as soon as you've ordered. Not there? Please check your spam. Still not there? Give it 24 hours then drop us a line and we'll work out what's happened.
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I'm coming in my campervan do I need to pay more?Nope. But there is no hook up.
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Do I need to bring my ticket on the day?Yes, please save the trees and just show us on your phone or tablet if you can.
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Can I buy tickets on the day?Nope, sorry. You have to buy your tickets in advance of the event.
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Do I have to pay for car parking?Nope, not that kind of festival! You've already paid to come - all weekend passes include a place to put your wheels.
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Will I be able to leave once I've arrived?Yes. There is a one way system in place at the festival meaning you can come and go by car, motorbike or walking!
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Are there any age restrictions?Anyone under 18 must be accompanied by and adult. Apart from that nope! There are family activities too.
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Can I volunteer?Volunteering opportunites are very limited but get in touch if you'd like to help out.
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Will there be shower facilities?Yes! There will be proper showers with hot water and plenty of them!
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Is the event accessible for people with a disability?Yes! It certainly is. We have a disabled camping zone with easy access to parking and the disabled toilets. If you have any particular needs please get in touch with matt@thesidecarguys.com and we will do everything we can to make sure you get the most out of the weekend!
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Do you offer refunds?No. As per our terms and conditions, the entry ticket amount you pay is non-refundable unless the event is cancelled. For our Covid-19 policy see above.
Still have some questions? Click here to contact the team.
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